We do not share your email address with anyone.
Items purchased in the proshop can be exchanged but not refunded, unless the product is defective. Application Fee’s specifically are non-refundable.
All physical items purchased from The Collective Proshop will be processed and shipped within 3 business days.
Errors on Our Website
Despite our efforts to ensure that the information on our website is accurate, we make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted. If your order is canceled after your payment has been processed and the merchandise was not shipped, we will issue a full refund to the original pay type.
Limitations and Exclusions
Payment Types We Accept Online
We only accept American Express, MasterCard, Visa, and Discover.